Subscription

• How Can I Upgrade My Current Subscription?

  Upgrading your plan at Friendly Captcha should be as easy and smooth as possible. If you have any problems upgrading or would like to provide feedback on the process, please use our contact form. Upgrade from the Advanced or Enterprise Plan If you wish to upgrade to an Enterprise Plan, feel free to contact our support team. We are happy to help you make the right choice and upgrade your plan. Upgrading from the Starter & Growth PlanSome readers

• How Can I Delete My Account?

  To delete the existing Friendly Captcha account you need to navigate to Dashboard >Settings. In the top right corner, under the User, there is a red button with a garbage can. Clicking on it will open the Account Deletion Request in a new window. Delete button on the right-hand side of the screenSome readers

• How Are the Puzzle Requests Counted?

  When a user requests a puzzle via the Friendly Captcha widget, this corresponds to a puzzle request. By default, as soon as the user starts filling a form, the widget requests a puzzle and it starts getting solved automatically. The number of requests corresponds to the "Puzzle Get" count on the "Usage Stats" page.Few readers

• How Can I Change the Owner of my Account?

  You can easily change the account owner by yourself. You only need access to the e-mail address of the owner. To start, just log-in with the e-mail-address of the current owner. Select your desired organization and click on the settings tab. If the account you would like to promote is not part of the organization yet, please invite him toFew readers

• How Can I Add New Members to My Account?

  Inhalt: If you are not working on a project alone, or you just want to give someone access to your Friendly Captcha account, you should add them to the account. To do so, navigate to Dashboard >Settings >Members. This is where you can enter the e-mail address of the person that you would like to invite. You can also select the role the person will have. 1. Enter the email 2. Select the role 3. send the invite (https://storage.crisp.chat/users/helpdesk/website/7dd4d7e38b874000/fcFew readers

Billing

• How Can I Change My Billing Details?

  Log in to the Friendly Captcha dashboard here: https://friendlycaptcha.com/login/ In the Friendly Captcha Dashboard you will find the menu item Billing. Click on it and then on the Manage Plan button. In the Billing Portal you can add or update your billing details and payment method. Here is how you canFew readers

• Where Can I See My Invoices?

  All invoices and payment receipts can be displayed and viewed within your Dashboard. Go to Dashboard >Billing >Manage Plan to view all your invoices. All invoices are listed. To view a specific one, simply click on it. You will then see the invoice. You can download the invoice and (if available) the payment confirmation as a PDF file. You can find all your InFew readers

• Which Payment Options Does Friendly Captcha Accept?

  Friendly Captcha offers different payment options. You can pay monthly or annually in advance electronically, by credit card or SEPA direct debit mandate. In our professional plans, we offer the additional option to pay by bank transfer annually in advance. If you want to choose this option, feel free to contact our support team.Few readers

• How Can I Switch To Annual Payment?

  If you want to pay for Friendly Captcha annually in advance, you can set it up as follows: Log in to your Friendly Captcha Dashboard at: https://friendlycaptcha.com/login/ In the Friendly Captcha Dashboard, you will find the Billing menu item. Click on it and on the Manage Plan button. Manage Plan Button (https://storage.crisp.chat/users/helpdesk/website/7dd4Few readers