How Are the Puzzle Requests Counted?
When a user requests a puzzle via the Friendly Captcha widget, this is considered a puzzle request. By default, the widget requests a puzzle as soon as the user starts filling out a form, and it starts solving the puzzle automatically.
You can see the total number of used puzzles per month in the billing menu. There you can also see the usage of the last 12 months, divided into the usage of Friendly Captcha v1 and v2.
In the Protection Stats view, you can get a detailed overview of the usage statistics.
Please note that we have built-in basic headless browser detection that filters out very basic automated bots. This feature prevents puzzle requests from being submitted in such cases. Simple bots will not be counted as a puzzle request.
If you exceed the monthly limits, we will send you an automatic email asking you to upgrade your account. You will then have two weeks to choose a higher plan.
Friendly Captcha functionality will remain fully operational during this period. Of course, our team will be by your side in this case to discuss your options together with you.
You can see the total number of used puzzles per month in the billing menu. There you can also see the usage of the last 12 months, divided into the usage of Friendly Captcha v1 and v2.
In the Protection Stats view, you can get a detailed overview of the usage statistics.
Please note that we have built-in basic headless browser detection that filters out very basic automated bots. This feature prevents puzzle requests from being submitted in such cases. Simple bots will not be counted as a puzzle request.
If you exceed the monthly limits, we will send you an automatic email asking you to upgrade your account. You will then have two weeks to choose a higher plan.
Friendly Captcha functionality will remain fully operational during this period. Of course, our team will be by your side in this case to discuss your options together with you.
Updated on: 08/05/2025
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