Articles on: Troubleshooting

We Still Receive Spam Requests. How Do I Check My Integration?

If you are receiving spam messages despite using Friendly Captcha on your website, it is often due to the technical integration in your setup. make sure your integration is working as intended.

In the following article, you will find some ways to ensure that your integration is working as intended. If these checks are successful, Friendly Captcha should work smoothly:
How Can I Test If My Integration Is Working?

Please perform the tests described in the article first. If the tests are all successful and you still receive spam, feel free to contact our support team. We will be happy to help you!

To help our support team to solve your issue as fast as possible, it will be helpful if you answer the following questions in advance and provide them with the information:

What is the functionality you are having issues with? Could you explain what went wrong?

Could you share screenshots, debug information, console errors, or other relevant information that shows the issue?

Are there any steps you have tried to solve the issue?

Could you share a link to the relevant web pages where the problem occurs?

Updated on: 08/02/2023

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